SIMPLE Mobile Reviews

I’m getting frustrated with this network. One minute it looks like I have signal, and the next my call drops out of nowhere. It’s confusing because the bars make it seem like everything should be fine, but then the connection just disappears. Really annoying when I’m trying to have a normal conversation

Took just a few mins to set up and it worked fine right away, ngl.

I used to be with Simple Mobile, but the plans just don’t feel worth it anymore. It’s basically the same data and the same service, just with a little “pay more for no reason” label slapped on it. I ended up switching because it was getting too expensive for what you actually get.

I don’t really see the value for the monthly cost. You’re paying that much and not getting nearly enough in return, like, make it make sense. It just feels overpriced for what it offers

I mainly use Simple Mobile for the hotspot, i’m not totally happy with it. Sometimes it connects just fine, but then it’ll slow way down to the point where pages barely load. It’s not completely useless, I guess, but if you need steady internet, I’m sure this probably isn’t the best option.

I spent hours trying to get help, and it felt like I was just being passed from one person to another without anyone actually fixing the problem. By the end, nothing was resolved and I was frustrated.

i’ve been using simple mobile for a while now, and the actual service has been mostly fine. calls and data work okay for me, so i don’t really have major complaints there.

the annoying part has been the billing. my card got charged a different amount than i was expecting, and it took me longer than it should have to figure out what was going on. the website didn’t make things super clear either, which made it more frustrating.

support did help a bit, but i still feel like i have to double-check every bill now just to make sure nothing looks off. it’s not the worst experience, but it definitely could be better...

Activation took way longer than it should have, and after all that waiting, my phone still doesn’t work. I had a bad feeling once it started dragging on, i should’ve trusted my instinct. Super frustrating experience.

I got Simple Mobile mainly for traveling, but the international roaming was frustrating. My data kept cutting out, and a lot of my calls wouldn’t go through. Support mostly just gave me the usual basic troubleshooting steps, which didn’t really solve much. It wasn’t completely useless, but the whole experience felt stressful and kind of avoidable.

Autopay charged me twice, and when I reached out to support, they basically didn’t help at all. I had to waste time chasing it down myself. what a joke.

I mainly use Simple Mobile to call family outside the US, and it’s been decent most of the time. The rates feel fair, and I like that I don’t have to overthink every call or worry too much about the cost.
Every now and then the call drops or the audio gets that weird delay, which is annoying. And suddenly I’m yelling “hello?” into the phone like I’m in a movie. But for what I’m paying, I can live with it — I just wish it was a little more consistent

I thought porting my number would be straightforward, and at first I figured maybe I missed something — no, actually, the process was just a mess. My number never went through, and every time I contacted support, they kept acting like it was something I did wrong. Really frustrating experience.

Simple Mobile is okay most of the time, but texting is not always reliable for me. One minute my messages go through right away, and the next they’re just sitting there or showing up late. It’s not the worst service I’ve used, but it gets annoying when I actually need a text to send fast. Whoever runs this really needs to get the texting consistency figured out

The unlimited data sounded good at first, but after maybe a little bit of use it slowed down so much that I could barely get maps or messages to load. I reached out to support a couple of times and got basically the same canned answers. It just wasn’t worth it for me, so I ended up switching to something else.

I ordered a phone from simplemobile.com , and honestly , the whole process was more frustrating than I expected . The checkout part worked fine , but after that I barely got any updates .

Shipping ended up taking longer than what the site originally showed , and the tracking just sat there without changing for days . I finally had to reach out to support just to figure out if my order was even on the way .
The phone itself is working now , so that part is okay . But the buying experience definitely was not smooth , and I really thought it would be a lot easier than it was .

I guess it’s fine when it works, but the calls cut out often. I wanted to like it because everything else seems okay, but it’s hard to be impressed when the main thing I need keeps dropping in and out.

I checked my phone on simplemobile.com before switching, and it said it was compatible, which was nice. The SIM worked fine after I got everything set up, but figuring out the APN settings took a little longer than I would’ve liked. Not the worst thing, just mildly annoying. Overall, it’s been good and I haven’t had any major issues.

Managing my account has been straightforward overall. I haven’t run into anything major so far, though I’m not totally sure I’ve used every feature yet. For the basic account stuff, it seems to work fine

I’ve been using Simple Mobile and the price is around what I expected, so that part is fine. But the data speed gets really slow often. Some days my apps take forever to open, and videos just keep buffering. Calls and texts work okay, but the internet isn’t great. It’s frustrating when I’m out of the house and actually need it

I had a sorta small issue with my plan and reached out to customer service. They replied fast and helped me get it fixed without much hassle. not bad at all.